Shipping & Delivery

SHIPPING & DELIVERY

PROCESSING TIME

Orders are processed within 1-2 business days. We ship daily, Monday through Friday, except for major US holidays. Orders placed during the weekend or holidays would be shipped the following business day.

SHIPPING METHODS & DELIVERY TIME

• USPS Ground: 5-7 business days
• USPS First Class and Priority Mail: 3-5 business days
• USPS Express: 2 business days

SHIPPING RATES:

• Standard ground shipping: 10$
• First-class Priority: 20$
• Express: 50$

Please note! We offer free ground shipping on orders over 175$. Offer excludes bulky, oversized items from the Equipment section.

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with the tracking number. You can track the order on our website or via the carrier’s website.

USPS tracking LINK HERE: https://tools.usps.com/go/TrackConfirmAction_input

ADDRESS CHANGES

• Please ensure your shipping address is correct at the checkout. All address fields must be filled in English only!
• Address changes after placing an order are not guaranteed and may incur additional charges.
• Packages returned to us as undeliverable will be shipped a second time only at the customer’s expense. Refunds for undeliverable packages will exclude shipping & handling costs.

LOST OR DAMAGED PACKAGES

Nailsquad NYC is not liable for any lost, held, or damaged packages and is not responsible for misdelivery errors via carrier or incorrect shipping information. If your package is lost or damaged during transportation, you must address all issues or delays directly with the carrier by filing a claim.

We will reimburse you for a lost or damaged package, only after seeing proof (confirmed claim, a picture, or a video) and deciding on a claim.

HERE ARE THE LINK TO FILE a CLAIM: https://www.usps.com/help/claims

CONTACT US

For any questions regarding the shipping, please contact our customer service team at the Contact page

By purchasing with us you are agreeing to all Terms & Conditions of our store and our delivery partners.